SHIPPING & RETURNS
SHIPPING POLICY
Shipping Information
At Honey and Lash, we strive to ensure that your shopping experience is smooth and enjoyable.
Below are the details regarding our shipping policies:
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs:
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Standard Shipping: 5-7 business days.
We offer a flat shipping rate of $7 on all orders. No matter how much you purchase, you’ll only pay $7 for shipping!
Order Processing
All orders are processed within 2 business days. Orders placed after 2pm will be processed the next business day. You will receive a confirmation email with tracking information as soon as your order ships.
RETURNS & EXCHANGE POLICY
Your satisfaction is our top priority! If you’re not completely happy with your purchase, you can return or exchange items within [X] days of receiving your order.
Return Eligibility
To be eligible for a return, items must be:
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Unworn, unwashed, and in original condition.
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Returned with all tags attached and in the original packaging.
How to Initiate a Return
To start a return, please follow these steps:
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Email us at info@honeyandlash.com to request a return authorization.
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Carefully pack your items and include your order confirmation.
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Ship your return to the address provided in your return authorization.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective item or an error on our part.
Refund Process
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed within 7 business days, and a credit will automatically be applied to your original payment method.
Exchanges
If you would like to exchange an item, please initiate the return process and place a new order for the desired item.
Contact Us
If you have any questions about shipping or returns, please don’t hesitate to reach out to our customer service team at info@honeyandlash.com. We’re here to help!